Discount Codes

The Discount Codes page manages promotional discounts customers can receive at checkout. You can create order discounts (fixed amount or percentage off the whole check) and item discounts (price reductions on specific menu items).

Who can use this page?

You need the Create Discounts permission (CAN_CREATE_DISCOUNTS).

How to open Discount Codes

1. Log in to FoodEase Office.
2. In the sidebar, expand Discount & Promo.
3. Click Discount Codes.

Page overview

Area	What it does
Select Date Range	Filter which discount codes appear in the list (by activity in that period)
Create Order Discount	Open the modal to add a promo code for the whole order
Create Item Discount	Open the item discount form for specific menu items
Table	Lists codes with status, type, value, creator, and expiry

Filter by date

1. Use the Date Filter at the top of the page.
2. Set Date From and Date To, then apply.

The table reloads with discount codes relevant to that range. The page initially loads codes for the current calendar year.

Discount code table

Column	Description
Status	Active or inactive
Discount Code	Code name entered at POS or online
Discount Type	Category of discount (e.g. order vs promotional type)
Discount Use Type	Amount (fixed) or Percent
Percentage Value / Amount	Value applied — percentage or fixed amount
Created By	Staff who created the code
Expiry Date	When the code stops working (if expiry is enabled)
Actions	Edit or activate/deactivate

Create an order discount

1. Click Create Order Discount.
2. Complete the Create Discount Code modal:

Field	Description
Expiry Date	Optional date and time when the code expires; if left blank, a long default expiry is used
Discount Code	Unique code name — must not duplicate an existing code
Amount or Percentage	Choose one: fixed amount off the order, or percentage of order total (cannot switch type when editing)
Discount Type	Select the discount category from the dropdown
Use count limit	Optional cap on how many times the code can be used

3. Click Create.

On success you see Discount Code Created Successfully and the code appears in the table.

Edit or toggle a discount code

1. Open Actions on the code row.
2. Edit — update expiry, value, or use limit (discount code name and amount/percent type are locked on edit).
3. Toggle — activate or deactivate without deleting the code.

Inactive codes cannot be applied on POS.

Create an item discount

1. Click Create Item Discount.
2. Complete the Item Discount form (opens below the header bar):

Use this flow when the reduction applies to specific items rather than the entire order total. Configure the item, discount value, and validity according to the on-screen fields.

3. Save the item discount.

Item discounts appear alongside order discount codes in your discount management workflow.

Tips

• Use clear, unique code names (e.g. SUMMER10) so cashiers can find them quickly on POS.
• Set expiry dates for seasonal campaigns.
• Review the Discount Report and Items Discount Report to audit usage.

Related guides

• Loyalty Settings — points-based rewards (separate from promo codes)
• Create an Item — menu items that item discounts target